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Human-Centered Design & Research Strategy

Human-Centered Design means using specialized design methodologies to produce solutions to large-scale problems through the lens of the people that are affected by those problems the most. Within this unique process, the ideal end user is also the ideal collaborative entity that is closely worked with throughout the entire design process. The following projects were completed while working and learning under the Master's of Arts in Design & Innovation (MADI) program at Southern Methodist University (SMU). 


From spending three months analyzing and researching the business practices of 5 bike-share companies that migrated over 21,000 of their dockless bike systems to Dallas, to spending over 4.5 months learning about the value dogs play in a family household in an area of Southern Dallas where thousands of loose and feral dogs have become a threat to resident livelihood, to designing solutions for elders transitioning from in-home care to assisted living; the projects and research collected produced powerful data and insightful launch pads for feasible, viable and desirable improvement.



Research & Design Strategy Project No. 1

Dallas Bike Force (Summer 2018)

The Dallas Bike Force was designed after extensive research and design episodes ranging from in-depth/in-home interviews, "man on the street" interviews, observations, and prototype experiences.

Dallas Bike Force (Summer 2018)

The Dallas Bike Force was a prototyped civic organization designed to incentivize bike infrastructure and enforce accountability for organized placement / place-making of the over 20,000 dockless bikes that migrated to the city of Dallas in 2017.


In order to plan for viability of the force, if adopted by Dallas City Council, The Dallas Bike Force was brought into a technologic realm with the design of an app portal allowing for any resident of any neighborhood to have access to the tools and space to discuss and enforce order of dockless bikes within their communities. 

Research & Design Strategy Project No. 2

Loose & Feral Dogs in Southern Dallas (Spring 2018)

For years, Southern Dallas residents have nearly become immune to growing packs of loose and feral dogs within their communities. Afraid to walk outside without sticks, clubs or bats Southern Dallas residents have forcibly found themselves seeking shelter within their cars and homes from aggressive and hungry loose, feral and poorly owned Pitbulls, German Shepards, Rottweilers and Huskies roaming streets, alleyways and yards alone and more commonly, in packs. state of the art dog traps were designed and installed in speciality locations of various Southern Dallas communities in order to help residents begin to regain control and responsibility over their streets and yards by harmlessly catching the dogs that have bred to kill and fear humans. 

Loose & Feral Dogs in Southern Dallas (Spring 2018) - Outcomes

As a prototyped design solution to activate and bolster existing proactive leaders of the neighborhoods most plagued by loose and aggressive dogs, state of the art dog traps were designed and installed in speciality locations in order to support the proactive residents who knew how to stop the dangerous cycles, but simply lacked the time and money to execute their solutions. The "Missy Traps" designed and installed harmlessly caught the dogs that had evaded capture by Dallas Animal Services for nearly a year.